CourseLoom Terms of Service

1. Acceptance of Terms

By accessing or using the CourseLoom website or services (the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, do not use the Service.

2. Description of Service

CourseLoom provides an AI-powered platform for creating, exporting, and selling digital educational content, including but not limited to courses, ebooks, worksheets, and other digital products.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement.

4. Accounts

To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update it as needed.

5. Subscriptions, Billing, and Renewal

The Service is offered on a subscription basis. A valid payment method may be required to start a free trial and is required to continue using the Service after any trial period.

Unless you cancel before the end of your free trial, your subscription will automatically convert to a paid subscription and your payment method will be charged the applicable subscription fees on a recurring basis (e.g., monthly or annually, depending on the plan you select) until you cancel.

You authorize CourseLoom (and our payment processors) to charge your payment method for all applicable fees, taxes, and charges. If your payment method cannot be charged, we may suspend or terminate your access to the Service.

All fees are non-refundable except as required by law or as otherwise stated in our refund policy.

6. Free Trial

We may offer a free trial for new subscribers. A valid payment method may be required to start the trial. If you cancel before the trial ends, you will not be charged. Each user is generally eligible for only one free trial, unless we state otherwise.

7. Your Content and Intellectual Property

You retain all intellectual property rights in the content you create, upload, or submit through the Service (“Your Content”).

By using the Service, you grant CourseLoom a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and process Your Content solely as necessary to operate, provide, maintain, and improve the Service, and to enforce these Terms.

You are responsible for ensuring that Your Content (including any content you sell) does not infringe or violate any third-party rights and complies with applicable laws.

8. AI-Generated Content

The Service uses artificial intelligence to assist with content creation. AI-generated content may contain errors, inaccuracies, or other issues.

You are solely responsible for reviewing, editing, and verifying any AI-generated content before using, publishing, distributing, or selling it.

CourseLoom does not guarantee that AI-generated content is accurate, original, non-infringing, or suitable for any particular purpose.

9. Acceptable Use and Prohibited Conduct

You agree not to (and not to attempt to):

• Use the Service to create, upload, or distribute content that is illegal, harmful, defamatory, infringing, deceptive, or otherwise violates applicable law or third-party rights
• Interfere with, disrupt, damage, or reverse engineer any part of the Service or its underlying systems
• Access the Service through automated means (including bots, scrapers, or spiders) except as expressly permitted by CourseLoom
• Share, sell, or transfer your account or login credentials, or allow unauthorized third parties to access your account

10. Marketplace (If Applicable)

If you choose to list or sell products through the CourseLoom marketplace, additional creator/seller terms may apply.

Unless CourseLoom expressly states otherwise in writing:

• You are solely responsible for your listings, the content you sell, and any claims you make about your products
• CourseLoom may review, moderate, or remove listings that we believe violate these Terms, our policies, or applicable law
• CourseLoom may charge a platform fee or commission on marketplace transactions as described in our pricing

11. Content Review and Moderation

We reserve the right, but do not have an obligation, to review content created or listed through the Service and to remove or restrict access to content that we reasonably believe violates these Terms, our policies, or applicable law.

12. Copyright and IP Complaints

If you believe that content on the Service infringes your copyright or other intellectual property rights, you may contact us with the details of your claim at support@course-loom.com.

Your notice should include: (a) identification of the work claimed to be infringed; (b) identification of the allegedly infringing material and where it is located; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; and (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner’s behalf.

We may remove or disable access to allegedly infringing content and may terminate accounts of repeat infringers where appropriate.

13. Termination and Suspension

We may suspend or terminate your access to the Service, in whole or in part, if we reasonably believe you have violated these Terms, our policies, or applicable law.

You may cancel your subscription or close your account at any time. Cancellation will take effect at the end of your then-current billing period unless we state otherwise.

Following termination or account closure, we may delete your data and content after a reasonable period (for example, within 30 days), subject to any legal obligations to retain it.

14. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

15. Limitation of Liability

To the maximum extent permitted by law, CourseLoom and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the Service.

To the maximum extent permitted by law, CourseLoom’s total liability for any claim arising out of or relating to the Service is limited to the amount you paid for the Service in the twelve (12) months preceding the event giving rise to the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless CourseLoom and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.

17. Privacy

Your use of the Service is also subject to our Privacy Policy. By using the Service, you acknowledge that CourseLoom may process personal information as described in the Privacy Policy.

18. Changes to the Service and Terms

We may modify, suspend, or discontinue any part of the Service at any time.

We may update these Terms from time to time. If we make material changes, we will provide notice via email, in-app notification, or by posting an updated version on our website. Changes will be effective as of the “Last Updated” date unless otherwise stated. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

19. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Massachusetts, and you consent to personal jurisdiction and venue in those courts.

20. Badge Verification

The verification badge only confirms that CourseLoom has reviewed documents submitted by the creator and found them to appear authentic. It does not constitute an endorsement, guarantee, or warranty of the creator's courses, content, accuracy, or conduct. CourseLoom is not liable for any claims, damages, or losses arising from verified creators' content. Verification can be revoked at any time if documents turn out to be fake or the creator violates policies.

21. Contact

For questions about these Terms, please contact us at support@course-loom.com or via the contact page at /contact.